Appointments

Please note:  If you are unable to attend your appointment for any reason, please call the surgery to cancel on 01283 732257 or send us a text on 07858 892891, stating your name, appointment date and time or use our online cancellation form which can be found on our home page.

We ask you allow a minimum of 12hrs notice wherever possible.Your appointment can then be used by another patient.

Please note our mobile number is for appointment cancellations only and not for any other form of communication.

GP Appointments

We ‘release’ appointments every day so that we can stagger the number of appointments available and hopefully have a range of available times and dates throughout the week.

We release a mixture of appointments that can be booked 2 working days in advance and 2 weeks in advance. No GP appointments can be booked more than 2 weeks in advance. Please bear in mind that once appointments are filled, then we cannot guarantee an appointment with a specific doctor.
 
Appointments can be made by telephoning 01283 732257 or by calling into the Medical Centre.

Appointments are for 10 minutes and for one person only. If you feel you need more time than this, please ask for a double (20-minute) appointment. Although we try to run to time, sudden emergencies or patients requiring more time than allocated can cause us to run late. If you are delayed for these reasons your patience is requested. Remember: it could be you! 

We also ask you to arrive to your appointment on time to allow our clinics to run as near to time as possible.

Nurse Appointments

These are pre-bookable up to 6 weeks in advance.

Telephone Advice

If you think you may need some advice about your problem, we may be able to help you over the telephone.  If you feel it is urgent this can be arranged on the day or we can arrange for a Routine Telephone Consultation.

Home Visits

Home visits are for the housebound or seriously ill. Please telephone before 10.30am and be prepared to give the receptionist some indication of the nature and urgency of the problem. The doctor will usually wish to speak to you before arranging to visit.

Wherever possible please try to attend the Practice as the quality of care we can offer in the home is much less than in a well equipped Medical Centre.

For a RoutineTelephone Consultations please call 01283 732406

If you wish to speak directly to your doctor, please call the surgery and you will be booked into their next available Phone Back slot. The doctor will then call you back. 

We are unable to specify a time when your call will be returned, it could be at any point during the day or even after the surgery has closed.

You may choose to use this facility if you are unsure as to whether you need an appointment or visit, or for general advice.