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Online Services

To register for our online services you will need a user name and password to be able to log into the website and this must be requested in person at the reception desk. You must provide photographic ID that has your name on (e.g. passport, driving licence).  Patients under 16 years old must still provide photographic ID and can be given access via their parent or guardians record. 16 years and above must attend the surgery in person to register. If you do not have any photographic ID, please contact the surgery to discuss alternative forms of ID.

You can also:

View future or past appointments
Cancel appointments
Change your contact details
Request any repeat prescriptions
View parts of your medical record

There is also a SystmOnline app that is available for iPhone and iPad users that can be downloaded for free from the App Store – search for SystmOnline.

To access the appointment system, please click on the Appointments icon at the bottom of the home page or click on any of the links below.

Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.

If you would like to request to view your medical records online, please collect a form and information leaflet from our reception desk or download using the links below. If you are not already registered for online services then you will need to register at the surgery and bring one form of photographic ID.

Online Access Information Leaflet

Online Access Request Form

Quick Patient Guide to Using SystmOnline

Please note that there is a button within SystmOnline to request access to your medical records however we will not be processing any online requests. All requests for access to medical records must be made in writing.

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

About the Wellbrook Medical Centre DSC_0845

The Wellbrook Medical Centre is a five partner practice currently providing General Medical Services to over 10400 patients. We aim to provide the highest quality of Primary Healthcare to all of our patients with compassion, care and skill. The practice is committed to Health Promotion, Disease management and Prevention.  We offer our services from our modern, well organised and friendly practice. 

This website has been produced to help you make the best use of the services we provide and to introduce you to some of the people who provide them for you.

For more information on the practice please see our Practice booklet.


Visit your pharmacy first.

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Visit http://nhsstaywellderbyshire.co.uk/services/pharmacy/

Everyone can go to their pharmacist for free advice or to buy a medication for a minor ailment.

Your pharmacist can also help you decide whether you need to see a doctor or if self treatment is enough. They may suggest a treatment that you can purchase from the pharmacy or receive for free through the ‘Pharmacy First‘ scheme if you qualify*. Most pharmacies are open throughout the day and there are some that are also open until midnight and at weekends.

If you qualify for free prescriptions you could receive free treatment from your local participating community pharmacist for the following conditions without having to see your GP (Participating GPs and pharmacies – PDF);

  • Athlete’s foot
  • Bacterial conjunctivitis
  • Constipation
  • Dental pain
  • Diarrhoea
  • Earache
  • Haemorrhoids
  • Hay fever
  • Head lice
  • Insect bites/stings
  • Sore throat
  • Teething
  • Temperature/fever
  • Threadworms
  • Thrush

If you do pay for your prescriptions, then the cost of the medicine(s) should be much less than the current prescription charges.


 

Accountable Named GP for all Patients

As part of our GP contract all of our patients have been allocated a named accountable GP.

Your named GP will have overall responsibility for the care and support that our surgery provides to you. They will also work with other relevant health and care professionals, who are involved in your care, to ensure that your care meets your individual needs.

You do not need to see your named GP for every appointment at the surgery. You are able to see any doctor and this will not affect the care that you are given.

If you would like to know who your named GP is, please ask at the reception desk next time you visit the surgery.


Local Services

There are many different services available locally for our community. We have listed just a few but please click on the link below for more:

  • Chiropody & Podiatry
  • Handy Van & Safer Homes
  • Young Persons Centre
  • First Steps - Eating Disorders

Please click here to find out more about our Local Services  >>>>>>>>

Do you need transport for your appointments?

Please click here to find out more about the Transport Services >>>>>>>>

 


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(Site updated 06/11/2017)

Contact Details

Wellbrook Medical Centre

Contact Telephone

111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website