We have been advised that a number of elderly patients have been getting calls from a company called Active Life claiming to be involved in services for arthritis and are pushing to book appointments with patients in order to assess their needs. This company is trying to sell their services and products in an agressive manner in order to increase their profits.
Patients should not agree to any appointments over the telephone - this company has been found to not take no for an answer so if they are being pushy, advise them you are not interested and hang up the phone. The tactics these companies employ are not illegal but extremely underhand. If you find that you are being bothered by this company, let the surgery know and we can report them to our local counter fraud specialist.