For a Routine Telephone Consultations please call 01283 732257
If you wish to speak directly to your doctor, please call the surgery and you will be booked into their next available Phone Back slot. The doctor will then call you back.
We are unable to specify a time when your call will be returned, it could be at any point during the day or even after the surgery has closed.
You may choose to use this facility if you are unsure as to whether you need an appointment or visit, or for general advice.
As you may be are aware a routine telephone call back with a doctor can be made by calling the surgery and requesting one. We are currently trialling a new system where you can now book these appointments using the online booking system and this will be available after 4th July. Unfortunately the online system does not show the telephone call backs very clearly and they will also appear when a search for a face to face GP appointment is done. Please be aware that all telephone call backs will show online as only 1 minute long. Please ensure that you are booking the correct appointment online. When making these booking it will say 'Release' for a face to face appointment or 'TELEPHONE CALL BACK' for a telephone appointment. Although a time will be stated on the online system, you can be contacted at any point during the day and even after the surgery has closed. Please ensure the contact telephone numbers we have for you are correct.