To try and provide more flexibility with our afternoon appointments we will now no longer be asking patients to call back at 2pm if they have an urgent problem and need to be seen that afternoon. From Monday 11th March 2013 when you contact the surgery requesting an urgent afternoon appointment, a Practice Administrator will take your details and a contact telephone number and the Duty Doctor will call you to assess your problem and either give you advice over the telephone or offer you an appointment if needed.
The Wellbrook Medical Centre would like to offer a warm welcome a few new members of staff to our team.
Joining the clinical team as a new salaried GP we welcome Dr Jyoti Somarathi & Dr Alex Castleden.
Joining the reception team as a new practice Administrator we welcome both Debbie and Collette.
In March our practice list totalled 10163 and we saw 4481 patients and would you believe that 107 patients failed to attend their appointments resulting in approx 24hrs lost clinical time. We only receive NHS funding for 8644 patients.
The results of our practice survey have now been published on the website
Please click on the red box to the right called 'Survey Report'
We have recently made a change to our appointment system
please click on the link to the right for more details.
We have now re-opened our Practice List.
Please note the surgery will be closed on 8th May 2013 from
13.30pm for staff training purposes.
Have you seen our Frequently Ask Questions booklet?
Have you read our latest newsletter?